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Machine learning (ML) enabled customer comments analysis tools can extract the most minute details from social media big data to give you meaningful insights.
Social media comments sentiment analysis helps you discover hidden gems of business intelligence.
As business dynamics evolve with the growth of social media and a burgeoning digital economy, sentiment analysis for marketing has become an essential technology.
The benefits of sentiment analysis are incremental because they give you an accurate picture of changing market trends and customer preferences, whatever industry you are in.
Prominent applications of real-time sentiment analysis include the extraction of marketing and customer insights from live social video streams, real-time review feeds, and live news and radio broadcasts.
Real-time sentiment analysis is an important artificial intelligence-driven process that is used by organizations for live market research for brand experience and customer experience analysis purposes.
Guest experience is used in the hospitality industry to measure the cumulative experience you provide to your guests from begging the search to the check-out.