Repustate is now a part of Sprout Social . Read the press release here

Get the insights you need to create a world-class patient experience

Repustate helps you listen to and analyze patient feedback across all channels so you can make better decisions to drive better health outcomes.

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Join leading companies using Repustate

Give your patients a voice

Get the insights you need to deliver better health care services, increase patient satisfaction and achieve better health outcomes.

Patient Experience

Repustate identifies which aspects of your health care service can be improved by using sentiment analysis to classifying patient feedback into one of many categories including:

quality of care

medication

diagnosis

service & delays

medical staff

facilities

billing

privacy

Multilingual analysis

We speak the same languages as your patients, so you can process patient feedback in over 20 languages.

Customizable to your needs

Easily create sentiment analysis rules and categorizations that are specific to your clinical setting.

Competitive advantage

Give your health care professionals the data they need to improve your patient experience.

Turn Patient Feedback Into Action

Your patients each have individual needs that are unique and complex – and it's easier than ever for your patients to leave you in favor of your competition if things aren't up to standard.

Repustate let's you collect valuable patient experience sentiment data from reviews, surveys, and social media comments – so you can increase patient satisfaction.

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Healthcare specific ontologies

Repustate automatically identifies and reports on the names of medications, medical procedures, illnesses and diseases. Create a full picture of your patients' health care journey in precise detail.

Safe & Secure

Our data center is HIPAA compliant and keeps you and your patients' data safe & secure. Alternatively, run Repustate locally within your own data centers for the ultimate in data privacy.

Repustate's sentiment products have helped thousands of Sprout customers highlight the most important conversations so they can respond quickly and with efficiency

The implementation was seamless thanks to their developer friendly API and great documentation. Whenever our team had questions, Repustate provided fast, responsive support to ensure our questions and concerns were never left hanging.

Jeremy Wemple Lead Product Manager, Sprout Social

Repustate's Arabic semantic analysis has helped Nahdi get a better grasp of what our customers and employees are saying quickly and accurately

We tried many vendors whose speed and accuracy were not as good as Repustate's. Arabic text data is not easy to mine for insight, but with Repustate we have found a technology partner who is a true expert in the field.

Dr. Ayman Abdelazem Head of Business Intelligence & Analytics, Nahdi Medical

We have used the Repustate Sentiment Analysis API to build a customized sentiment analysis model for Modern Standard Arabic and the Kuwaiti dialect.

We are very satisfied with the accuracy of Repustate's Arabic sentiment analysis, as well as their and support which helped us to successfully deliver the requirements of our clients in the government and private sector.

Dr. Salah Alnajem, PhD CEO of Information Age for I.T. Consultations

Repustate stood out as the best solution for us. They fully understood our use case, both in terms of immediate needs and long-term vision.

We were blown away by the fact that they were able to put together a demo using our own YouTube channels on just a couple of days notice. What really stood out was the built-in semantic search capability.

David Allen Creator of "Getting Things Done"

Collect Richer Data With Multilingual, Multichannel Sentiment Analysis

Repustate's fast, accurate analytics let you take your patient experience sentiment analysis to the next level – no matter which health care service you're providing, or which languages your employees speak.

Dig deep into your patient satisfaction levels across text, video, audio, and online media platforms to give you clarity about what's working, and what needs improving in your organization.