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Text mining customer reviews to analyze customer experience is vital to staying in tune with the needs of your buyers and clients.
Reddit has become such a ubiquitous part of daily life that Reddit sentiment analysis can give marketers important insights on almost any topic for product and marketing insights.
Banking customer experience is of the most important needs of any bank, given the complexity of today’s banking needs and competitive landscape.
Data cleaning in sentiment analysis is the process of removing redundant and incorrect values in data that is meant for analysis.
Sentiment analysis technology comprises many machine learning techniques that come together to automatically mine emotion from data so you can understand audience opinions.
The benefits of text analytics are the key that can unlock exceptional growth for your business and allow you to increase market share, reduce customer attrition, stand out from the competition, and generate more sales and revenue.
Instagram social listening allows you to mine data from both videos and their comments for customer insights that go beyond standard dashboard analytics of likes and shares.