Customer experience strategy revolves around the various stages of interactions customers have with a brand.
Can brands leverage TikTok analytics and know what new product offerings they should invest in? Or Can we get the onion rings at our favorite McDonald’s!
Machine learning-based news monitoring services analyze your media coverage to help manage your brand reputation.
Sentiment score helps in measuring the emotions reflected in a piece of text. Quantifying the sentiment between Positive & Negative helps us learn how customers feel.
TikTok Analytics tool that goes beyond numbers of public mentions, Hashtag, or Followers. Get sentiment-driven insights and follower demographics.
This post focuses on the importance of the voice of the employee and how it contributes to a more productive and more efficient organization.
A voice of customer template is a checklist for VoC-related questions to understand customers about wants, needs, expectations, and preferences.
Oct 14, 2021
Repustate Team
