Voice of the Customer (VoC) is a customer experience interpretation approach used to collect customer's feedback about their experience with your brand and their expectations.
To ensure the continuing success of your company, it’s vital that your employee experience strategy is as efficient and productive as possible.
Understand how YouTube comments are analyzed to extract brand insights with Repustate's YouTube content analysis tool.
Giving your employees a voice is the best way to know their true opinions, and for this, you need the best employee experience platform.
Let’s dig deeper into the sentiment analysis process and understand how AI enables sentiment analysis behind the curtain.
Have you ever wondered about using TikTok for business to increase your brand’s reach? If so, this article will be helpful.
There are some things you need to carefully consider when choosing something as important as which social listening tool you use for monitoring your brand.
Sep 24, 2021
Deepinder S Rana
