Instagram social listening allows you to mine data from both videos and their comments for customer insights that go beyond standard dashboard analytics of likes and shares.
An employee insights survey can help you measure and improve employee engagement and sentiment across the employee lifecycle.
Customer experience (CX) insights are the key to truly understanding customer behavior. CX insights enable you to serve your customers better and provide better solutions to their requirements by helping you understand your customers’ opinions and motivations.
As a digital marketing agency, you need to nail how to use social listening to ensure that your clients have the best chance of beating their competitors and reaching the right audience.
Text analytics features define how well a text analysis API will function.
To truly tap into social media sentiment analysis and leverage it for building effective marketing strategies and brand campaigns, social media marketers need to go beyond settling for positive and negative sentiment scores.
Patient experience in healthcare should be the main focus of any healthcare provider, whether it is a hospital chain, private medical practice, pharmacy, or a lab.